User Manuals

To view product detailed documentation please click on a category below.

Codes and Abbreviations
Emdeon MAX / Emdeon Assistant
Emdeon NetDirect
Emdeon Office
Emdeon POS Tranz
Emdeon POS Tranz - Massachusetts
Emdeon POS Vx570
Emdeon Voice Response System
Error Dictionary
Fax-on-Demand Catalogs
Standard Response Guides

Prescription Benefit Administration Services Brochures

Pharmacy Claims Adjudication
Web-Based Reporting
Rebate Management
Network Administration
Customer Service Call Centers

Payer Lists

Medical / Hospital Payers
Pharmacy Payers
Dental Claims Payers
Dental Real-Time Payers

Payer Lists Tools

Error Message Lookup Table

Payer Enrollment Forms

Find Enrollment Forms

Payer Enrollment Tools

Emdeon Business Services Enrollment Guide
Enrollment Frequently Asked Questions
Claims Provider Setup Form
Claims Change/Delete Form
Claims COV and Instructions
ERA Provider Setup Form
ERA Add/Change/Delete Form
ERA COV and Instructions
Office Change / Delete Form
Office Provider Setup Form
TSO ID Request Form

Transaction Samples

Choose a category below to view sample documents in PDF format (MAX and Point-of-Service products only).

Address Verification
Charity Care
Commercial Plans
Credit Report
Medicaid Plans
Medicare Plans

Product Demos

Emdeon Office
Emdeon Claim Tracker
Emdeon Payment Manager Standard Tutorial
Emdeon Payment Manager Search, View, Print

Savings Calculators

Find out how much you could save with Emdeon's online calculators.

Statement Savings Calculator
Electronic Claims Savings Calculator

Dental Tools

Dental Solutions Overview
DDS Download Center
Dental Claims Payer List
Dental Real Time Payer List

Referral Rewards Program

For referring new customers to Emdeon Business Services.

Referral Application Form

ExpressBill Enrollment Forms

NCOA Enrollment Form
Postage Deposit Form