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Customer Support
Emdeon is focused on our customers. For general inquiries please fill out and submit the online form and we will respond as soon as possible. To speak with a representative please call 877-EMDEON6 (877-363-3666).

User Manuals
To view product detailed documentation please click on a category below. This is a secure area of the website.

Codes and Abbreviations
Emdeon MAX / Emdeon Assistant
Emdeon NetDirect
Emdeon Office
Emdeon POS Tranz
Emdeon POS Tranz - Massachusetts
Emdeon POS Vx570
Emdeon Voice Response System
Error Dictionary
Fax-on-Demand Catalogs
Payer Maintenance Windows
Standard Response Guides

Savings Calculators
Find out how much you could save with Emdeon's online calculators.

Statement Savings Calculator

Electronic Claims Savings Calculator




Transaction Printouts
To view sample layouts of payer responses/transactions please choose from the titles below.

Address Verification
Charity Care
Commercial Plans
Credit Report
Medicaid Plans
Medicare Plans
Sample Transactions