Frequently Asked Questions

How soon can I get started?
Get started today by contacting your Account Representative. We'll start the process of enrolling your facility immediately.

What file formats do you accept?
Nearly anything including database records and printer output files.

How fast are statements turned around?
Because we operate two large, high volume data centers, turnaround time is minimal - your documents are generally in the mail within the next business day.

What about stuffers and inserts?
Emdeon can provide custom inserts created especially for you, or use its inserting equipment for your existing forms.

Can I customize my statement?
Absolutely. And Emdeon offers design and conversion services if you need special forms, envelopes, or document merge.

What about mixed formats? For instance, portrait and landscape?
Emdeon can handle your requirements for special treatment of multi-page sets regardless of format.