As employers look to consumer-driven health plans (CDHPs) to help contain costs and encourage employees to take more responsibility in managing the cost of healthcare, payers face challenges with strained provider relations and network retention.

The Emdeon Patient Responsibility EstimatorSM is an innovative tool that improves payer-provider relationships by offering providers reliable, convenient, real-time estimates of patients’ out-of-pocket responsibility. Helping providers collect or establish payment at the point-of-service improves member and provider satisfaction and helps payers achieve positive brand association.

The resulting enhanced provider experience helps payers protect their provider discounts and grow adoption of CDHPs while promoting cost transparency and patient healthcare accountability.

Robust eligibility and benefit data delivered through the Patient Responsibility Estimator in conjunction with the estimate reduces payers’ administrative costs by offering providers more self-service functionality in determining patient coverage.